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KMID : 0806120130430010114
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2013 Volume.43 No. 1 p.114 ~ p.122
Analysis of Burnout and Job Satisfaction among Nurses Based on the Job Demand-Resource Model
Yom Young-Hee

Abstract
Purpose: The purpose of this study was to examine burnout and job satisfaction among nurses based on Job Demand-Resource Model. Methods: A survey using a structured questionnaire was conducted with 464 hospital nurses. Analysis of data was done with both SPSS Win 17.0 for descriptive statistics and AMOS 18.0 for the structural equation model. Results: The hypothetical model yielded the following Chi-square=34.13 (p= <.001), df=6, GFI=.98, AGFI=.92, CFI=.94, RMSR=.02, NFI=.93, IFI=.42 and showed good fit indices. Workload had a direct effect on emotional exhaustion (¥â=0.39), whereas supervisor support had direct effects on emotional exhaustion (¥â= -0.24), depersonalization (¥â= -0.11), and low personal accomplishment (¥â= -0.22). Emotional exhaustion (¥â= -0.42), depersonalization (¥â= -0.11) and low personal accomplishment (¥â = -0.36) had significant direct effects on job satisfaction. Conclusion: The results suggest that nurses¡¯ workload should be decreased and supervisor¡¯s support should be increased in order to retain nurses. Further study with a longitudinal design is necessary.
KEYWORD
Burnout, Professional, Job satisfaction, Nurses
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